PARENTAL CONTROLS IN THE CITINOW MALAYSIA APP

Parental Controls in the Citinow Malaysia App

Parental Controls in the Citinow Malaysia App

Blog Article

Today's young consumers are able to easily access a broad range of Citinow Malaysia’s online activities. To assist in ensuring that families are in a secure digital space, Citinow Malaysia has established features and suggestions that enable parents to have more control when minors are using the app.

Strict Age Verification


Before activating any account, the users have to verify that they are 18 years or above. The Citinow system insists on a scanned ID or government document during registration. If the document submitted proves questionable or if an account is reported as underage, access is suspended pending verification. This action eliminates any possibility of a minor affecting transactions or utilizing in-app features.

In‑App Safety Settings


Within the app, two primary settings assist in preventing accidental use:

  • Session Timer: Parents may establish a session limit. When the time expires, the app secures itself until the following day.

  • Transaction PIN: Each deposit or credit transaction necessitates an independent PIN. Even a minor who has entered will not be able to add value without that number.


These straightforward measures assist families with limiting screen time and expenditures without shutting down the account entirely.

Recommended Device‑Level Controls


Because Citinow Malaysia is not offering full parental suites in the app, combining these in-app measures with device capabilities gives greater protection:

  • Google Family Link (Android)

    • Block individual apps

    • Assign daily limits and bedtime routines

    • Approve or reject downloads



  • Apple Screen Time (iOS)

    • Filtering web content by age rating

    • Restricting app categories and in-app purchases

    • Scheduling "Downtime" when only necessary apps can run




Enabling these features on the device level blocks children from deleting or evading restrictions.

Network‑Level Filtering


In 2024, Malaysia’s regulators collaborated with major internet providers on home‑network filters. Parents can enable site‑category blocks across every device on their broadband connection, so attempts to open restricted sections are automatically denied.

Tips for Families



  1. Talk Openly: A brief conversation about why limits exist helps children respect them.

  2. Adjust as Needed: Review settings monthly to match growing maturity.

  3. Double Controls: Use both in‑app PINs and device filters for double protection.

  4. Stay Updated: Look for app updates and new releases may include additional safety features.


Controlling young users' access takes more than one tool. By combining Citinow Malaysia's age checks and PIN locks with device or network filters, parents can create a balanced solution. This allows kids to enjoy appropriate content without accidental overuse, while families maintain peace of mind. For more Parental Control guides, click here.

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